Why Is My Network Connection Not Working?


Point your web browser to https://lbis.kenyon.edu. Then point your browser to an off-campus web site. Try several—first, choose the CONSORT link from the LBIS web page, then try some others like www.google.com or www.yahoo.com. If these sites work, then you have a working connection to the Internet. 

If that didn't work, your network connection may be configured incorrectly. Call Helpline at 1-740-427-5700 for setup instructions appropriate to your operating system. Be sure to tell report the tests you tried and the results. If your computer is a laptop, you can also bring it to Helpline for assistance.

Other factors besides configuration, such as network outages or heavy demand may affect the speed of your connection. Typically, instances such as these affect many computers and are already in the process of being resolved.