When a call is incoming, a popup will show for incoming calls. Press Accept or Decline. If declining, you may also be able to send a message along with your declined call.
After accepting a call, you will see options similar to a smartphone:
- Adding a call: make the call a conference call
- Hold: place the caller on hold
- Transfer: transfer the call to another Zoom Phone user
- Record: record and save the call
- Meet: instantly make the call into a Zoom Meeting and invite the person
- More
- Park: place the call into a parked queue for later pickup
- Invite to Meeting: invite the caller to another meeting
- Minimize: minimize the call window to take less space on your desktop