Technology Knowledge Base Information Technology Department Kenyon College

Google Chrome

1. Open Chrome on your computer.
2. At the top right, click More (three vertical dots) > Settings.
3. In the left sidebar, click Privacy and security, then select Site settings.
4. Scroll down under Permissions and click Pop-ups and redirects.
5. Select Sites can send pop-ups and use redirects (or add a specific website under Allowed to send pop-ups and use redirects).
   • Verification: Reload the blocked webpage; the site will open its pop-up window without showing a blocked pop-up icon in the address bar.

Apple Safari (macOS)

1. Open Safari and choose Safari > Settings (or Preferences on older macOS versions) from the top menu bar.
2. Click the Websites tab at the top.
3. In the left sidebar menu, select Pop-up Windows.
4. To allow pop-ups for the site you are currently visiting, use the drop-down menu next to the website name and select Allow.
   • Note: To allow pop-ups for all other websites, change the drop-down menu at the bottom right (When visiting other websites) to Allow.
   • Verification: Navigate back to the site and launch the required window.

Mozilla Firefox (Adding Exceptions or Disabling)

1. Click the Menu button (three horizontal lines) in the top right corner and select Settings.
2. Select Privacy & Security from the left panel.
3. Scroll down to the Permissions section.
4. To add an exception for a specific site: Click Exceptions... next to Block pop-up windows, type the website address (URL), click Allow, and click Save Changes.
5. To disable the pop-up blocker entirely: Uncheck the box next to Block pop-up windows.
   • Verification: Revisit the webpage to confirm pop-up content displays properly.

For further assistance, place a technology service request via the TopDesk self-service technology support portal or contact the Helpline at 740-427-5700 / helpline@kenyon.edu.