Helpline is Kenyon College's student-staffed technology support center, headquartered in Chalmers Library. We provide these services to the Kenyon community:

  • Troubleshooting and support of Kenyon technology for students, faculty, staff, and retirees
  • Assistance with network passwords and multi-factor authentication tools (Duo/Google 2-Step Verification)
  • Daily inspections of public computing labs and weekly inspections of all classrooms
  • Peer-to-peer and small-group training for students on Kenyon technology

Contact Helpline

Hours of Operation

  • Monday–Thursday: 7:45 AM–5:00 PM; 6:00–10:00 PM
  • Friday: 7:45 AM–5:00 PM
  • Saturday: 1:00–3:00 PM
  • Sunday: 1:00–3:00 PM; 6:00–10:00 PM